Do you host adult content?
No. We do not host any type of adult content.
top
Do you support international domain names?
Yes, we host all TLDs (domain name extensions) around the globe.
top
Where is your technical support based?
We are proud to provide U.S. based, professional technical support.
top
Where is your data center located?
Dallas (Central US).
We provide you with the advantage of fully redundant connections to the internet backbone, OC3 lines to a redundant climate control system with a back-up HVAC system on stand-by, and multiple UPSs (Uninterruptible Power Supplies), backup servers and network equipment, as well as a central data backup system. Our Systems Group is continuously updating our systems with the latest technologies, new tools and features to make sure your web site stays secure and reliable.
top
Please tell me about upstream providers...
Level 3 - GigE Connection (1000Mbps)
UUNet - GigE Connection (1000Mbps)
Verio - GigE Connection (1000Mbps)
Time Warner - GigE Connection(1000Mbps)
Global Crossing - GigE Connection (1000Mbps)
Allegiance Telecom - GigE Connection (1000Mbps)
ATT - OC3 Connection (155Mbps)
top
What type of servers will my site be hosted on?
Accounts will be placed on professional Dell PowerEdge Dual Xeon 2.8 — 3.4 GHz with 4 - 8 GB of DDR2 RAM and Raptor 10000 RPM or Seagate Barracuda hard drives. We use Redhat Enterprise Linux 4.x or 5.x. We provide most popular control panels: cPanel (latest release) with Web Hosting Manager (latest stable release).
top
What is the processor cache size on the servers?
The processor cache is 8-24 MB (dual or quad core latest Intel processors).
top
Do you support Microsoft FrontPage® Extensions?
Yes, we do.
top
What type of email services do you offer.
Each account includes unlimited POP3 email accounts to use with Outlook and other email clients. Webmail is also included in all hosting plans. You can access webmail online 24/7 - compose, read, save and much more!
top
Do you support IMAP?
Yes we do.
top
Can I host newsletters? Do you allow mass mailing (legal subscribers!)
Mass mailing prohibited on all shared servers because of CPU usage and complaints. Please outsource your mailling lists / newsletters to third party.
top
Do you perform backup?
Yes, we run daily and monthly backups of your data. In the event of permanent data loss, a restoration may occur that will recover your lost files. Backups are run daily and monthly. However, we would like to stress to you how important it is for you and your clients to keep local backups on your local computer or removable media. Reason being that there are instances where backups will run and replace your backup from the previous day. If you've changed something since then and need that backup, chances are we will not have it. So always keep backups stored locally! You can run additional backups at any time through cPanel backup manager.
top
Do you provide Shopping cart software?
Yes! OS Commerce and Agora cart included in all cPanel hosting plans.
top
Do you provide Fantastico? Any fees associated with Fantastico installation?
You can install most popular scripts with one click using Fantastico software which is provided for free.
top
Can I pay by check or money order?
Yes.
top
|
